Questions, answered.

Use the quote form or give us a call. Tell us what the job is, where it is and when you would like it done, and we will come back to you with the next steps. Photos help.

What the job is, the address, any deadline and anything awkward such as access, parking or what you have already had done. The more detail, the more accurate the quote.

Tell us where you are and we will confirm straight away whether we can help.

It depends on the job and our diary. We will give you an honest idea when we reply, and say so plainly if we are busy.

Not always. We will agree access with you beforehand, and tell you if we need you there for any part of the work.

Floors and furniture are protected where the work calls for it, and the area is tidied at the end of each visit.

With electrical work, the job sometimes turns out different once we can see it properly. We stop, explain what we have found and agree the way forward with you before going on.

Tell us as soon as you can. We will explain how a change affects the work and the price before anything goes ahead.

It reflects the size and difficulty of the job, the materials and the time involved. The quote sets out what is included so you know what you are agreeing to.

The quote explains what it covers. If the job changes, we tell you before anything extra is done.

Payment terms are written in your quote, so you know before you agree to go ahead.

Of course. Ask as many as you like. We would rather you were sure.

It depends on the size of the property and how many circuits it has. We give an estimate once we know the details.

Parts of the installation are switched off in turn during testing. We tell you what to expect.

We explain each observation, say which matter most and quote separately for any repairs.

It depends on the installation. We tell you the likely time before we start so you can plan.

Yes, notifiable work comes with the certificate the rules require. We explain what you will receive.

Not always. Before an upgrade we carry out an EICR, so you have a clear understanding of the condition of your installation and any other work needed. The cost of that test comes off your upgrade.

All types of electrical containment systems. We agree what suits the building and the cables it will carry before we quote.

Tell us about the supply and the equipment. We explain what the installation needs before we quote.

The installation is tested and comes with the certificates the work requires. We explain what applies when we quote.

Most can, but the supply has to be suitable. We check before agreeing the work.

We can advise on what suits your car and your parking, or fit one you already have.

Yes, the installation comes with the certificate that the work requires.

Signs include very old cables, a lack of earthing, scorch marks or damaged fittings, and a failed inspection report. An inspection is the way to be sure.

Often not, but it depends on the size of the job and the property. Where you do need to move out while the work is completed, we offer to cover alternative accommodation costs, to make the process as stress-free as possible.

Notifiable electrical work comes with the certificate the rules require. We explain what you will receive for your job.

Switch off at the consumer unit if it is safe to do so and keep away from the area. If there is a fire or immediate danger, call 999.

It can be an overload, a faulty appliance or a fault in the wiring. Testing finds which.

We explain what we think the problem is and the options. We agree the work before anything beyond making things safe.

Usually, yes. Tell us the makes and models so the wall can be built around them.

Inside the wall. The cable routes are planned first so nothing is left on show.

Yes, integrated LED lighting can be part of the design. We agree what is included in the quote.

It depends on the room and what you want from it. We will suggest a layout, not just a number.

Often, yes. We check compatibility, particularly with dimmers.

Yes, when the fittings and cable are rated for outdoor use and the circuit is protected. We explain what is used.